Privacy Policy


Privacy Policy of UNBOX MULTI COLLECTIONS

Effective Date: 21 August 2025

At UNBOX MULTI COLLECTIONS, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or purchase products from us.

By using our services, you agree to the practices outlined in this policy.

 

1. Information We Collect

We may collect the following types of information to provide you with a better shopping experience:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details (processed securely through trusted gateways).

  • Order Information: Products purchased, order ID, delivery details, and return/exchange requests.

  • Usage Data: IP address, browser type, device information, and browsing behavior on our website (through cookies and analytics).

  • Communication Data: Any queries, feedback, or support requests made via email, phone, or WhatsApp.

 

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders.

  • To provide customer support and handle return/refund requests.

  • To send important updates regarding your orders, returns, or policy changes.

  • To personalize your shopping experience and suggest relevant products.

  • To improve our website functionality, security, and user experience.

  • For legal, regulatory, and fraud-prevention purposes.

 

3. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information. However, we may share information with:

  • Logistics & Delivery Partners (to ship your orders).

  • Payment Gateways (to securely process transactions).

  • Service Providers (for website hosting, analytics, or technical support).

  • Legal Authorities if required by law or to protect our rights.

 

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

 

5. Cookies & Tracking

Our website may use cookies and tracking tools to improve user experience, analyze traffic, and provide personalized offers. You can choose to disable cookies in your browser settings, but certain features of our site may not function properly without them.

 

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or updates to your information.

  • Request deletion of your data, subject to legal and transactional obligations.

  • Opt out of promotional communications at any time.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

 

8. Children’s Privacy

Our products are intended for general use. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with their details, please contact us immediately, and we will remove such information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📩 Email: unboxofcl@gmail.com
📞 Phone/WhatsApp: +91 9597990607